At seawe, we take pride in the unique, hand-crafted nature of our products. Due to the bespoke nature of these items, shipping times can vary. To provide you with the most accurate and up-to-date information, we recommend checking the specific shipping details listed on each product page. This ensures that you receive the most precise information directly related to your chosen item.

Every purchase you make on our website contributes to the conservation of sea turtles. We are committed to these magnificent creatures, and a portion of our income is donated to various sea turtle care organizations. These contributions help fund research, rehabilitation, and preservation efforts for sea turtles around the world. By choosing our products, you're not just buying a product; you're actively participating in the vital mission of sea turtle conservation.

We're pleased to offer a variety of payment options to enhance your shopping experience on Seawe. Along with our existing PayPal option, you can conveniently pay using major credit cards including Visa, MasterCard, Maestro, American Express, JCB, Discover, and Diners Club. These additions ensure a seamless and secure transaction process, catering to a wider range of preferences. Our goal is to provide you with flexible and reliable payment methods, making your purchase journey as smooth as possible with Seawe.

Any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. These charges must be paid by the recipient of the parcel. We are not responsible for any customs and import duty charges.

It’s our goal to ensure you have the best possible experience with us, and so we offer returns valid for 30 days from the date of arrival. As such, you will be responsible for paying for your own shipping costs for returning your item.

Unfortunately, all items purchased during a sale or marked at a discounted rate cannot be exchanged or refunded. If you send them back to us for a return we will not be able to process a refund. If you have any questions about sizing, fit, or fabric, please reach out to our customer service before placing your order.

Currently, we are focusing on delivering our hand-crafted products exclusively within the United States. We understand the global interest in our sea turtle-themed items and are grateful for it. However, at this moment, international shipping options are not available. We're constantly evaluating our shipping policies and hope to expand our reach in the future. Stay tuned for any updates on this matter!

We are thrilled to offer customization options on select products in our range. To see if a product can be personalized, please look for the customization details on the individual product page. If you have specific requests or ideas for customizing a product that doesn't currently offer this option, feel free to reach out to us. We love hearing your creative ideas and will do our best to accommodate them!